“What Cindy was not, however, was the most vocal member of our team. She was our quiet warrior. Her most common auditory contribution was the steady tapping of a keyboard. It was surprising, then, that the first thing I heard was a vowel-intensive yelp of pure, unbridled, extemporaneous joy, straight from the throat of Cindy … The Accidental Network: How A Small Company Sparked A Global Broadband Transformation